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The Relationship between Organizational Citizenship Behavior (OCB) and Deviant Workplace Behavior (DWB) with Teaching Satisfaction in University
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Abstract: (3289 Views) |
Abstract
Background: Non-task behaviors can be defined as voluntary and spontaneous behaviors that extend beyond employees' normal job duties. Therefore, non-task behaviors impact on organizations of both negative deviant workplace and positive deviant workplace behaviors therefore, aims to explore the relations between organizational citizenship behavior (OCB) and deviant workplace behavior (DWB) with teaching satisfaction in University.
Methods: This study was descriptive research and classified as correlation studies that was conducted in 1390. The statistical sample of this study consists of masters and students from Islamic Azad University Khorasgan Branch from which 207 (69 master and 138 student) were selected. To collect the research data, two different types of questionnaires was used, such as; 1- Non-task behaviors Assessment (2008) (Organizational Citizenship Behavior (Organization/ Colleagues/ Students) and Deviant Workplace Behavior (Organization/ Colleagues/ Students)), 2- Teaching Satisfaction Inventory (1997). For estimating reliability, Cronbach's Alpha tests were used. For analysis of research data was used software SPSS 18.
Results: The findings revealed that, there are significant correlation (P<0/01 and P<0/05) between DWB-Organization and Teaching Satisfaction (r = 0/242), OCB-Colleagues and Teaching Satisfaction (r = 0/211), DWB-Students and Teaching Satisfaction (r = 0/204) and OCB-Students and Teaching Satisfaction (r = 0/157). Also, components of OCB (Organization/ Colleagues/ Students) and DWB (Organization/ Colleagues/ Students) have had the power of prediction of teaching satisfaction.
Conclusion: Non-task behaviors impact on teaching satisfaction; which this finding confirms that, fundamental impact of negative and positive behaviors in the workplace on quality teaching satisfaction and consequently result of this is progress of organizational goals.
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| Keywords: Teachers' non-task behavior, Students satisfaction. |
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Full-Text [PDF 369 kb]
(1013 Downloads)
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Type of Study: Research |
Subject:
Special
Received: 2017/09/25 | Accepted: 2017/09/25 | Published: 2017/09/25
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