[Home ] [Archive]   [ فارسی ]  
:: Main :: About :: Current Issue :: Archive :: Search :: Submit :: Contact ::
Main Menu
Home::
Journal Information::
Articles archive::
For Authors::
For Reviewers::
Registration::
Contact us::
Site Facilities::
::
Search in website

Advanced Search
..
Receive site information
Enter your Email in the following box to receive the site news and information.
..
:: Volume 7, Issue 1 (6-2012) ::
2012, 7(1): 55-64 Back to browse issues page
The role of ethics in the fraud reduction of insurance companies from customer’s point of view (case study: Policy holders of auto insurance department)
Abstract:   (2724 Views)
Background: In our society, extension of ethics in all cultural and socio-economic fields is important. Socializing ethics in organizations, especially insurance companies is a way to improve quantity and quality of products, services, security and safety of employees, customers and society, to prevent from financial and moral corruption, to notice the dignity of individuals and to obey the regulations fairly. In general, socializing of ethics is a way to increase customer satisfaction and quality of community that the organization operates in. Investigating the problem of fraud in insurance has very valuable scientific and practical points too, because of making artificial losses and receiving large amounts of claims from insurance companies causes physical and mental losses to insurance companies.
Methods: In this study in order to investigate the influence of ethics on reducing fraud in customers' point of view, so policy holders of auto insurance department were considered. In this study the sample of 118 respondents has been selected from Iran, Asia and Persian insurance companies, for answering questionnaires.
Results: Findings of this research that are the result of testing hypotheses show the role of ethics in amount of fraud in insurance companies.
Conclusion: After the median test, results showed that following ethical principles by policy holders, insurers and the institutions related to losses influence in reducing insurance fraud. The results of current study help to identify the role of ethics on decreasing insurance company’s fraud significantly
Keywords: Auto insurance, Ethics, Fraud
Full-Text [PDF 271 kb]   (651 Downloads)    
Type of Study: Research | Subject: Special
Received: 2017/10/3 | Accepted: 2017/10/3 | Published: 2017/10/3
Add your comments about this article
Your username or Email:

CAPTCHA


XML   Persian Abstract   Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

The role of ethics in the fraud reduction of insurance companies from customer’s point of view (case study: Policy holders of auto insurance department) . Ethics in Science and Technology 2012; 7 (1) :55-64
URL: http://ethicsjournal.ir/article-1-710-en.html


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Volume 7, Issue 1 (6-2012) Back to browse issues page
فصلنامه اخلاق در علوم و فناوری Ethics in Science and Technology
Creative Commons License
All works in this site are licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Persian site map - English site map - Created in 0.05 seconds with 37 queries by YEKTAWEB 4645